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Help & Support

Help & Support Centre

Help & Support Centre

Answers to FAQs on billing, prices, switching, plans, your account plus lots more! All available to access 24/7 in our Help & Support Centre.
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Energy Online

Energy Online

Login to Energy Online to view bills, letters, make payments, monitor usage, submit meter readings, update your contact and communication preferences.
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Faults & Emergencies

Faults & Emergencies

If you experience an interruption to your electricity or gas supply you will need to contact ESB Networks or Gas Networks Ireland.
Contact Information

Getting in touch

Lines are from 9am to 5pm.

Phone

Customer Care: +353818 405 405. Lines are open Monday - Friday, 9am - 5pm.

Email Us

Contact us by email at [email protected].

Sales

+353818 300 701. Lines are open Monday - Friday, 8am - 8pm. Saturday 9am - 5pm.

Contact us online

Complete our contact form and we will be in touch by email or phone. To help us direct your query to the correct team select one of the options below.
I want to switch to Energia
I've a customer enquiry
I'm a landlord and have an enquiry
I want to sign up to Level Pay
I'm moving and have an enquiry
I want to request a smart meter
I have an EV Charge Point query
I want help understanding my bill